Post-Launch: Interpreting Survey Data and Driving Action

You just completed your survey, what’s next? Effectively interpreting survey data is crucial for understanding employee sentiment and driving meaningful organizational change. This article outlines how to leverage WorkTango’s robust platform and comprehensive resources to empower leaders in this process.

How To Interpret Survey Data and Empower Action

1. Analyze previous survey results and any subsequent actions to understand the current state. 
2. Review the current survey to verify that all data needed for analysis is present. For example, submit any demographic mapping requests needed to add additional DE&I filters if demographic multiple choice questions were asked in your survey. Our customersupport@worktango.com can assist with the correction of employee data or benchmark setups wherever applicable.
3. Utilize the platform's features, including the Overview, Response Rates, Analyze, Heatmap, and Results tabs, to gain insights. Learning to Tango walks through each of these features in detail.
4. Use the Action Planning feature and other action planning resources in the knowledge base to create, assign, and track action plans.
5. Share findings with stakeholders and encourage leader participation by inviting users to the platform and training your team with the Learning to Tango program.
6. Partner with WorkTango Professional Services where needed for additional analysis or training. May incur additional fees.
7. Utilize insights from the current survey to inform the design and execution of future surveys.

FAQs

Q: Can WorkTango walk me through our results live? 

A: While we encourage leveraging on-demand resources, live training is often available at an additional cost. This may vary depending on contract specifications. 

Q: What is a good score?

A: Above 70% favorable, between 15-20% neutral, and below 15% unfavorable are considered good scores. This also varies depending on your industry, benchmarks, and your internal trends.  Please note that the heatmap only displays % favorable scores. 

Q: Are my scores or trends statistically significant? 

A: Variations of +/- 5% in comparisons/trends are often labeled as significant. While a response rate of over 60-70% is often considered “good”, this widely varies per organization and sample size.

Q: I can’t see any results. What do I do? 

A: You may not have enough responses to bypass the anonymity threshold. We recommend reaching out to the leader you report to or your internal WorkTango administrator to get a broader view and discuss the results.