How to Use the Survey Kiosk to Expand Survey Access

The Survey Kiosk is designed to make collecting feedback more inclusive and accessible—especially for employees who don’t have company email addresses or regular computer access. It’s particularly valuable for reaching frontline, field-based, or distributed teams who may otherwise be left out of traditional survey distribution methods.

By providing a non-unique survey link that can be shared via internal communications, digital signage, or a QR code (which can be generated from the kiosk link), the kiosk allows employees to access surveys from any device. It can also be set up on shared workstations or tablets in break rooms, terminals, or common areas—helping make feedback part of the everyday workflow.

In this article, you’ll learn how to set up and manage the Survey Kiosk to improve participation and gather more representative, high-quality survey data across your organization.

How to Set Up and Configure the Survey Kiosk

All employees accessing surveys through the Survey Kiosk must be listed as survey recipients before launch. Be sure that any shared devices used as kiosks are secure and monitored to prevent unauthorized access. 

1. Click “Settings” in the navigation menu on the left side of the screen.
2. In the settings panel, select the Survey Kiosk tab.
3. Use the toggle to set Survey Kiosk to Active.
4. Select how employees will identify themselves by using the “Kiosk Identifier Field” dropdown. You can choose:
   • Email Address
   • Employee ID
   • Custom Unique Identifier 

To enable access to the “Custom Unique Identifier” option, mark an employee attribute as “Unique” in the Settings page.

5. On the Kiosk setup page, locate the Survey Kiosk Portal Link and share it with employees so they can securely access their surveys.
   
   

When using a custom identifier like Employee ID, make sure to give employees clear, simple instructions on how to access and complete their surveys. You can post step-by-step instructions near shared devices. Consider using a QR code with the Survey Kiosk Portal Link in common areas to make access even easier.

Video Walkthrough

FAQs

Q: Can employees complete more than one survey via the Survey Kiosk?
A: Yes, if they have been invited to multiple active surveys. Once a survey is submitted, it will no longer appear in their Kiosk view.

Q: What happens if an employee enters an incorrect identifier?
A: They will see an error message and need to re-enter the correct identifier. Make sure employees know exactly what information to use.

Q: Is the Kiosk secure?
A: Yes. Only employees with valid identifiers can access their assigned surveys, and all survey data remains anonymous and protected.

Q: Can the Survey Kiosk be accessed remotely?
A: Yes. As long as the employee has the Survey Kiosk Portal Link and a valid identifier, they can access it from any internet-connected device.

Q: Is there a link I can use to send employees the survey?

A: Because each survey link sent to employees is unique, there is no way to send a direct link to an employee. You can either choose to resend a survey invitation via the "Share" tab on your active survey, or you can share your company-wide kiosk link, which will require them to enter a unique identifier to access their survey(s).