How to Add/Remove or Resend Surveys to Employees after Survey Launch

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There are several reasons why you might want to add/remove or resend surveys to employees after survey launch. Perhaps they were not added to the survey when it launched, so they can just be added to survey or may be they had forwarded their unique survey link to someone else which led to other's responses being inaccurately mapped to their own. In those cases you will need to remove them from the survey which resets all their responses and then resend the survey to them so that their responses can be recorded.
It's very simple to add or remove an employee from a survey while it's in progress!

1. First, click on the 'Edit' icon for a survey that is In Progress

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2. Under the Recipients section, you can easily add/remove a participant by searching their Name, Email Address, or Employee ID in the search bar under the 'Recipients' list, selecting the employee, and clicking either the 'Resend', 'Add' or 'Remove' button.

 

3. As a last step, you'll need to click on the 'Save Changes to Participants' button to finalize the addition/removal and then click 'Update'. This will generate a survey summary pop-up. Click on 'Confirm' to confirm the change and send the survey to the correct email address.


​That's it! Added employees will receive the email to fill out the survey and the removed user will no longer be able to respond, or if they have responded already, their responses will be removed from the survey.

 

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